cleansersanti-agingturnaroundexfoliatorseye treatmentpore minimizeranti-blemishmoisturelip pencilslipstickslip glosseseyebrow pencileye shadowspowdercompact foundationblushersbrusheseye linersmascarafoundationsconcealersClinique HappyClinique Happy HeartClinique Happy To BeAromatics ElixirClinique Happy In Bloomskin caremakeupwashesmoisturisersanti-perspirant deodorantsun protectionwater therapyexfoliatorsafter-sunself-tanningskin careshavinghaircareClinique Happy For Men |
      |
        |
 |
|
|
|
|
Has Clinique tested on animals? The Estée Lauder Companies Inc. is committed to the elimination of animal testing. We are equally committed to consumer health and safety, and bringing to market products that comply with applicable regulations in every country in which our products are sold. We do not conduct animal testing on our products or ingredients, nor ask others to test on our behalf, except when required by law. We evaluate our finished products in clinical tests on volunteer panels. Estée Lauder fully supports the development and global acceptance of non-animal testing alternatives. To this end, the Company works extensively with the industry at large and the global scientific community to research and fund these alternatives. |
|
|
|
|
Does Clinique have products for sensitive skin? Clinique skin care and makeup products are all Allergy-Tested & 100% Fragrance-Free. Due to pollution and other environmental damage, one's skin has become extremely sensitive. An effective defence is to apply Clinique products such as Super City Block SPF25 which features anti-oxidants which provide high-level daily sun protection in a sheer, weightless formula. For all skin types, even the most sensitive. It offers SPF 40 protection from the sun’s UVA/UVB rays. Anti-oxidants help protect against environmental irritants. It can be worn alone or as an invisible under-makeup primer. If you need to work under the sun for a long period of time, please try to use Super City Block SPF40 to protect your skin. The product uses the same Antioxidants formula, and provides High-level daily sun protection in a sheer, weightless formula. Exceptionally Soothing Cream provides immediate relief to skin that has been 'upset' by the modern world. It contains sea whip extract, a natural ingredient, to soothe and calm red, itchy skin. |
|
|
|
|
|
How to obtain Clinique samples? Clinique samples are not available for general distribution. However, if you are a Clinique member, you will receive Clinique literature periodically, as well as complimentary sample products by post. |
|
|
|
|
Why is my favourite product discontinued? We apologize for not being able to continue to provide you your favourite product. Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the regions we serve. If you could let us know the name/shade of your favourite product that has been discontinued, we would certainly pass the message on to our customer service staff or otherwise provide alternative recommendations. |
|
|
|
|
|
Where can I purchase Clinique products? As you may have noticed, we currently limit online shopping to only certain countries. There are numerous variables we have to tackle before global transactions are possible. It is a goal we have yet to reach. We are certainly learning and adapting to the changing environment in which we do business. We understand how important online shopping is to many of our customers. We will take customer input seriously in our future business plans. Welcome youto search Clinique countersA list of addresses of the Clinique stores and counters you searched will appear. Let our professional beauticians offer you tips on skin care and makeup products which best meet your needs. |
|
|
|
|
|
How many points must I earn before I can claim my Clinique gift? Each time you make a purchase at Clinique counter or store, you will earn points towards a gift. Every HK$1 spent = 1 points. You will need to accumulate 5000 points or more to qualify for a gift. A greater selection of gifts will be made available to you once you reach 8000 points or 12000 points, respectively. For more detailed information, please read your Club Clinique VIP brochure or log on to clinique.com.hk |
|
|
|
|
|
How can I claim my Clinique gifts? Please fill out the "Gift Claim Form" enclosed in the Club Clinique VIP brochure and post it or fax it to 2730-3821. Alternatively, you may log on to clinique.com.hk and electronically complete and submit the form -- to be found in the Club Clinique section. |
|
|
|
|
|
How long does it take to process a gift claim? Once we have received and validated your completed form, we will send you a claim authorisation letter by post or email within four weeks' time. With the authorisation letter, you may retrieve your gift at a designated store or counter within the effective dates. |
|
|
|
|
|
Why was I not able to sign up for online membership? If you wish to become an Online Club Clinique member, you must first visit a CLINIQUE store or counter where you will make a purchase and where you need to register as a Clinique member. When you are provided with a VIP number, you may sign-in in the CLUB CLINIQUE section of this website to apply for online membership. Your submitted application information will be validated and, once accepted, you are entitled to the full benefits of online membership. |
|
|
|
|
